Services

OPD & IPD

Registration

All patients requiring any consultation, investigation, emergency care or treatment shall be registered with a unique registration number on their first visit to the hospital. S/he is added to the data pool of the hospital and the number becomes the unique identifier for all future interactions.

Purpose

To have a uniform process for registration of patients with unique identifiers for each patient and to maintain the records of patients coming to the hospital.

Scope

Scope of registration includes all patients attending GMCH in OPD and Emergency Department.

Category of Patients
  • Cash
    • Self
    • Referred for consultation
  • Credit/TPA
  • Free
    • BPL (Below Poverty Line) Card holder
    • Camp Patients
  • Registration in OPD : 9.00a.m.- 3.00p.m.
    IPD admission and Emergency admission : 24 hrs

Responsibility

Billing officer

Distribution

Front office Staff

Description

Patients coming to GMCH will deposit one-time registration charges.

The consultation charge for one consultant, is valid for five days. Registration for Self / Referred patients is made in name of asked consultant.

Benefited (BPL / camp / empanelled) patients are treated as floating patients and seen as per OPD Schedule by consultant.

All the patients are examined and their cases are discussed by consultants of all the three modalities (Medical, Surgery & Radiation) and their signatures are recorded.

Patients are registered only if the treatment required is within the scope of services of the hospital If patient’s requirement is beyond available hospital services, the same shall be informed to the patient.

Unidentified patient: Patient coming or brought to the hospital, whose details (name, address etc.) cannot be identified are termed as unidentified patients. In case of unidentified patient is brought to the hospital, he/she shall be registered in emergency and after imparting the first aid, is referred to the relevant Government hospital. The registration detail of such patients shall clearly show the unidentified status of the patient. The identification details shall be updated as soon as the identification of the patient is confirmed.

TOP